Terms, Privacy & Policies

Article 1 — Data Controller. DigitalBrandWork, located at 62510, 39 Rue Anatole France, Résidence Appt 16, Arques, France, is the data controller for all personal data processed through this website.

Article 2 — Data Collection. DigitalBrandWork collects personal data including but not limited to: full name, email address, telephone number, postal address, and project-related information submitted via contact forms. Data is collected exclusively through explicit user submission.

Article 3 — Purpose of Processing. Personal data is processed for the sole purpose of: (a) responding to inquiries, (b) delivering contracted services, (c) fulfilling legal obligations, and (d) maintaining internal business records.

Article 4 — Legal Basis. Processing is based on: (a) consent provided by the data subject (Article 6(1)(a) GDPR), (b) performance of a contract (Article 6(1)(b) GDPR), and (c) legitimate interest in service delivery (Article 6(1)(f) GDPR).

Article 5 — Data Retention. Personal data is retained for the duration necessary to fulfill the stated purposes, or for a maximum period of 36 months following the last interaction, whichever occurs first.

Article 6 — Data Security. DigitalBrandWork implements appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction.

Article 7 — Your Rights. Under the GDPR, you have the right to: access, rectify, erase, restrict processing, object to processing, and request data portability. Contact: [email protected].

Article 1 — Scope. These Terms of Service govern all services provided by DigitalBrandWork, located at 62510, 39 Rue Anatole France, Résidence Appt 16, Arques, France, to its clients.

Article 2 — Service Agreement. A binding agreement is established upon written acceptance of a project proposal or commencement of work. DigitalBrandWork agrees to deliver services as specified in the accepted proposal.

Article 3 — Payment Terms. Invoices are issued according to agreed milestone schedules. Payment is due within 14 calendar days of invoice date. Late payments incur a statutory interest rate of 8% per annum.

Article 4 — Intellectual Property. Upon receipt of full payment, all rights, title, and interest in the final deliverables transfer to the client. DigitalBrandWork retains the right to display work in portfolios and case studies unless explicitly prohibited.

Article 5 — Confidentiality. Both parties agree to maintain strict confidentiality regarding all proprietary information exchanged during the engagement period and for 24 months following termination.

Article 6 — Limitation of Liability. DigitalBrandWork's total aggregate liability shall not exceed the total fees paid under the applicable agreement. DigitalBrandWork shall not be liable for indirect, incidental, or consequential damages.

Article 7 — Termination. Either party may terminate this agreement with 14 days written notice. Termination does not relieve the client of payment obligations for work completed up to the termination date.

Article 8 — Governing Law. These terms are governed by the laws of France. Any disputes shall be resolved in the competent courts of Arras, France.

Article 1 — What Are Cookies. Cookies are small text files placed on your device when you visit a website. They serve technical functions and remember your preferences.

Article 2 — Cookies We Use. DigitalBrandWork uses only strictly necessary cookies: (a) a session cookie for site functionality, and (b) a consent cookie (localStorage) to remember your cookie preferences. No third-party, advertising, or analytics cookies are deployed.

Article 3 — Legal Basis. Essential cookies are deployed under the legitimate interest basis (Article 6(1)(f) GDPR) and do not require explicit consent. The consent cookie is deployed based on your explicit consent (Article 6(1)(a) GDPR).

Article 4 — Managing Cookies. You may block or delete cookies through your browser settings at any time. Disabling essential cookies may affect site functionality. Instructions are available in your browser's help documentation.

Article 5 — Changes. This Cookie Policy may be updated periodically. Material changes will be communicated via the website's cookie consent banner.

Article 1 — Refund Eligibility. DigitalBrandWork offers refunds in accordance with the following terms. All refund requests must be submitted in writing to [email protected] within 14 calendar days of the relevant delivery.

Article 2 — Pre-Work Refunds. Where payment has been received for a milestone that has not yet commenced, the client is entitled to a full refund of the corresponding amount within 14 business days of the written request.

Article 3 — Partial Refunds. Where work has been partially completed, DigitalBrandWork will evaluate a proportional refund based on: (a) percentage of milestone completed, (b) resources allocated, and (c) contractual obligations fulfilled. The determination shall be made within 21 business days.

Article 4 — Revision Policy. DigitalBrandWork provides up to two (2) rounds of revisions per deliverable at no additional cost, provided revisions are within the original project scope. Additional revisions may incur supplementary charges.

Article 5 — Non-Refundable Items. Custom typography licenses, third-party asset purchases, and domain/hosting fees already incurred are non-refundable. DigitalBrandWork will provide documentation of all third-party costs.

Article 6 — Statutory Rights. Nothing in this policy limits your statutory rights under applicable consumer protection legislation, including the right of withdrawal for distance contracts under EU Directive 2011/83/EU.